SOLUTIONS
Network Observability
Prove what happened, where, when, and why with packet evidence.
CHALLENGES
More telemetry, more tools – still no clear answers
Faster speeds, hybrid complexity, and AI workloads are pushing network teams and tools to their limits. More traffic means more telemetry, alerts, and dashboards. Yet when an application slows or connectivity goes down, teams still struggle to explain what happened – and why.
Most monitoring relies on device-reported metrics, sampled flows, and averaged polling intervals. Each component reports its own health, while gray failures happen quietly in the traffic between them – like a microburst hidden in a five-minute average.
Blind spots widen as workloads move to cloud and Kubernetes environments, where physical taps can’t reach and native telemetry varies by provider.
Tool sprawl compounds the problem. Teams work from their own partial view, so engineers hop between dashboards, dispute ownership, and wait for the few experts who can read packets.
Every hour spent finding and verifying the problem extends its impact.
That means disruption to revenue-critical services, compliance teams without defensible evidence, and loss of confidence in operations.
See why cPacket solutions are used by the world's leaders in finance, healthcare, and technology.
OUTCOMES
Packet-level certainty stops minutes of downtime from becoming millions in lost revenue.
Protect Critical Services
Ensure business continuity and high-quality customer experiences by detecting gray failures and degradations before they cause major disruptions.
Keep Audit-Ready Evidence
Preserve traceable investigation paths and forensic evidence for compliance reviews and defensible reporting in highly regulated businesses.
Better, Faster Decisions
Reduce MTTI and MTTR by using packet-derived evidence to quickly pinpoint what failed, where and when – and AI-assisted workflows to find out why.
Increase Efficiency and ROI
Get more value from existing investments by extending packet intelligence across teams, tools, and workflows.
SOLUTIONS
Explore how cPacket can help you solve this challenge.
TRADITIONAL SOLUTION
01
Traditional cPacket Solution
cPacket grounds network observability in packets – the most accurate record of what happens on the network.
cVu packet brokers acquire traffic from optical taps, SPANs, and cloud mirroring, and cStor appliances capture and perform Layer 7 (L7) session analytics in the same device.
cClear Control Center correlates the resulting metrics by service and monitoring point, so engineers move from a dashboard to a session to the exact packets behind a symptom.
Physical and virtual deployments, plus cTap-V for Kubernetes, extend the same analysis across hybrid environments, while open APIs share packet evidence with the SIEM, ITSM, and observability tools teams already use.
REQUIRED PRODUCTS
KEY FEATURES
Lossless Capture and Analytics
cStor simultaneously records packets while producing L7 session metrics for TCP, DNS, HTTPS, LDAP, SIP, and RTP, so every metric traces back to packet evidence.
Hop-by-Hop Monitoring
Compare latency, retransmissions, and errors at each monitoring point along a path to isolate whether the client, WAN, load balancer, or server is at fault.
Microburst Detection and Attribution
cBurst analyzes traffic at 1-millisecond resolution over nanosecond-accurate timestamps, identifying which source IPs and applications caused a burst that five-minute averages hide.
AI SOLUTION
02
Right tool
cPacket AI Workflow
cPacket turns packet data into fast and explainable answers, so teams can detect and investigate issues in minutes instead of days.
cPacket applies AI-guided investigations and embedded troubleshooting skills to packet and session data across monitoring points. Using existing AI tools, engineers and application teams can ask questions in plain language to identify root causes and verify findings with packet evidence.
REQUIRED PRODUCTS
KEY FEATURES
Plain-language Questions, Packet-Grounded Answers
Purpose-built MCP servers let your LLM or agent query cClear and cStor data, so engineers ask operational questions and get answers backed by network evidence.
Built-in Troubleshooting Skills
Pre-validated skills encode cPacket data semantics, tested queries, and investigation methods, so application teams and Level 1 engineers can investigate before escalating.
AI Analyzes, Operators Decide
Each finding ties back to the queries and packet data behind it. cPacket AI covers detection and analysis, while remediation stays with your engineers.
CUSTOMER TESTIMONIALS
“With cPacket, you get a full suite of advanced solutions that can do it all and scale as new tools get added. We now have the power to manage our networks more efficiently and with less cost and this has been the biggest payoff for us.”
Senior Systems Engineer
—Leading US Healthcare Provider
Related Resources
Frequently Asked Questions
Get answers to common questions about network observability and cPacket solutions.
Why are packets better than metrics, logs, flow data?
Packets are the only record of what actually happened on the wire – not sampled or abstracted. Packet data catches granular details that reveal what other tools miss and provides indisputable evidence that stands up to operational and compliance scrutiny.
Do observability tools replace my existing monitoring tools?
cPacket network observability solutions integrate with existing SIEM, SOAR, and ITSM tools to deliver packet-level evidence about the traffic that they would otherwise miss.
Can I observe on-prem and cloud environments with the same tools?
cPacket’s network observability platform provides 360-degree visibility across complex, hybrid networks. We offer physical appliances for on-premises networks and virtual appliances for public and private clouds, with a lightweight eBPF-based tap for Kubernetes.
NEWS & ARTICLES
Our Resources
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Learn more about cPacket solutions.
Our team of experts can work with you to align your network strategy to cPacket’s industry-leading packet broker and capture solutions.