Solutions

cPacket Network’s next-generation performance monitoring architecture provides operations teams with real-time analytics and forensic intelligence for managing and troubleshooting the network. Our cutting-edge technology is leveraged by organizations who rely on high performing networks to ensure their business needs are met. We specialize in Financial, Service Providers, Enterprise, Manufacturing, Government and Education markets.

Financial

Many of the largest global financial firms rely on cPacket Networks to monitor and troubleshoot their networks. With the lowest latency available on the market, and features such as gap detection, and forensic insight, we deliver improved operational intelligence and up to 80% faster mean time to resolution in their troubleshooting.

Ultra-Low Latency

When customers rely on your infrastructure for their transactions – speed matters, so ensuring your network connections have the lowest possible latency is critical. cPacket’s next-generation distributed architecture brings monitoring intelligence closer to the wire.

Gap Detection

Low latency is important, but good decisions also require good data. If your data isn’t reliable, you will be unable to make accurate decisions. Gap detection identifies when packets have been dropped or mis-ordered, giving you critical awareness, allowing you to troubleshoot the problem.

Proactive Monitoring

Quality of experience is ranked as one of the most important factors today. For financial organizations, this means ATM, online and mobile transactions need to just work. Proactive monitoring alerts assure that you are able to identify problems before they turn into a dissatisfied customer.

Service Provider

Today, Service Providers face the challenge of needing to deliver faster speeds and better customer experience to slow falling customer loyalty and combat declining revenue per customer. To succeed in this model, carriers must increase customer satisfaction, while reducing capital expenditures for monitoring, and lowering operational expense for troubleshooting.

cPacket’s Operational Intelligence Fabric is the perfect solution, as it can decrease mean time to resolution of network problems by 80% while optimizing infrastructure to reduce your overall monitoring spend.

Proactive Monitoring

Better quality experience is one of the most important factors in increasing customer loyalty. Service Providers must identify problems in the network before they turn into a dissatisfied customer. cPacket’s proactive monitoring alerts allow you to troubleshoot up to 80% faster than legacy monitoring solutions.

New Operational Model

Operations teams often struggle to find both the root of the problem, and acquiring the information required to fix it. cPacket’s next-generation network performance monitoring fabric allows new possibilities for troubleshooting customer problems, by combining unmatched visibility, forensic intelligence and L2-L7 search.

Optimized Infrastructure

Many organizations have collected monitoring tools that are not being used, because they don’t easily solve the problems that were originally purchased to solve. cPacket allows you to troubleshoot the problems you encounter most frequently up to 80% faster, reducing your overall monitoring costs.

Security

In network security, threat detection is only part of the challenge. Once an attack is identified, analysts work to understand the nature of the threat, correlate it to other events across the network, and ensure that you haven’t been exposed to other instances of the attack. Ideally this must happen during the “Golden Hour,” before the attacker knows their presence has been detected.

cPacket can work along side your security tools to provide additional packet analysis on the details of the attack, allowing you to correlate threat attack vectors to other events across the network.

Trigger Alerts

Your IDS, IPS or Advanced Firewall identifies that you’ve been attacked, but what else do you know about the threat? cPacket can provide you an expanded packet view of what came in before n minutes before and after the attack for better understanding.

Forensic Search & Capture

Once an attack has occurred, you want to see exactly what happened, and collect packets for deeper inspection. cPacket’s integrated cStor Forensic Intelligence allows you to capture the actual packets for future analysis. You can also search across L2-L7 to see if the attack may have been successful somewhere else in your network.

Attack Vector Correlation

Every attack has an impact on your network, however not every attack has an known signature. With cPacket, you are able to correlate the attack to the impact on your network, allowing you to watch for similar patterns, even if they have a slightly different attack signature.

Enterprise

In today’s world, where the network is backbone of most organization’s processes and workflow, few things impact the Enterprise as much as network problems and outages. It quickly becomes an expensive proposition from lost productivity, and possibly even lost business transactions. Anything you can do to improve this will reduce your operational costs.

Workflow Assurance

You get a trouble ticket, and the root could be one of several possibilities, from one or more different sources. Problem: Everyone says the problem isn’t theirs, but still you can’t resolve the trouble ticket. Solution: cPacket proactively monitors your entire network, providing you with an advanced alert of the problem, allowing you to quickly drill down from a high level status to indisputable packet-based evidence of the root cause within minutes.

Proactive Visibility

Resolving trouble tickets is important, but proactively solving problems before your end user becomes impacted should be your goal. cPacket allows you to set key performance indicator levels on every link in your network, so that if something unexpected happens, you will be alerted immediately, so you can solve the issue before it becomes a problem.

Operational Efficiency

Disparate monitoring policies between physical and virtual networks result in a lack of visibility to the packets and flows of your network. This lack of visibility makes it more difficult to identify when there is a problem, where that problem is occurring, and what steps are needed to resolve it. cPacket gives you visibility to every packet and flow across your entire network.

Data Center

The adoption of virtualization was supposed to eliminate dropped packets and blind spots, however with SDN and NFV, visibility is still an elusive goal. Your network performance can’t be piecemeal, so your monitoring better not be either. The real question is today, how do you know?

 

Network Virtualization

Virtualizing your network has created a gap in how you monitor your physical and virtual networks, resulting in an increase in troubleshooting times. cPacket can help you restore your virtual visibility, and maintain a consistent monitoring policy across your entire network.

Lack of Visibility

Disparate monitoring policies between physical and virtual networks result in a lack of visibility to the packets and flows of your network. This lack of visibility makes it more difficult to identify when there is a problem, where that problem is occurring, and what steps are needed to resolve it. cPacket gives you visibility to every packet and flow across your entire network.

Operational Assurance

You get a trouble ticket, and the root could be one of several possibilities, from one or more of several different sources. Problem: Everyone says the problem isn’t theirs, but still you can’t resolve the trouble ticket. Solution: cPacket proactively monitors your entire network, providing you with the high level indicator, and indisputable packet-based evidence of the actual problem.

Government

Network reliability has become a challenge to most government organizations, regardless if they are Federal, State or Municipal. The influx of data sources and volume that each face is exponentially growing, further increasing the difficulty of understand the status of your network. The move to the cloud only helps to reduce visibility further.

 

Network performance issues and downtime have the potential to impact everything from productivity, to cross-departmental collaboration, work flows and processes. Legal compliance and security are also quickly impacted.

cPacket provides proactive visibility to the problems on the network, before they impact your end user, and our distributed network monitoring architecture decreases mean time to resolution (MTTR) and down time.

Scalability Challenges

Government networks are being flooded with new traffic burdens, including self-service applications, street cameras, lawful intercept, and officer body cameras. This creates scalability issues for network operators, who still must ensure network reliability and uptime. cPacket delivers proactive identification of network problems, and immediate access to packet-based visibility for faster troubleshooting.

Operational Continuity

As governments move network services to the cloud, visibility to network problems and their root causes become abstracted. Identifying whether the source of the problem is an external cloud vendor, misconfigured or failed piece of infrastructure, or another problem becomes next to impossible. cPacket can provide proactive visibility to identify problems before they become trouble tickets, and immediate access to the underlying packets needed for troubleshooting.

Optimized IT Spending

Today, network downtime has an extreme impact on any organizations productivity, driving increased operational expense (OPEX). Within governmental organizations that have voter approved budgets, this can impact the ability to fulfill regulated obligations. cPacket can help drive lower expenses, through faster time to resolution.