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December 2020 Newsletter

December 1, 2020

What’s New


cPacket and AWS Extend Partnership with New Joint Solution

We recently announced an extended partnership with Amazon Web Services (AWS). Under the new announcement, cPacket worked with AWS to integrate with its newly launched AWS Gateway Load Balancer (GWLB) service, which makes it easy to deploy, scale, and manage third-party virtual appliances.

Read cPacket Networks Deepens Cloud Offering with AWS Gateway Load Balancer press release, the Auto-Scaling Network Visibility in AWS Cloud blog post, and watch Scalable and Resilient Network Visibility Throughout Your Amazon VPC demo video.


On-Demand Webinar: Perfecting Visibility in the Cloud

Join us as we host a webinar as part of BrightTALK’s virtual conference “Advanced Cloud Strategies for 2021”. In this webinar you’ll gain valuable insights into why cloud-native visibility services may not be enough to avoid service disruption, security attacks, and customer churn; the top challenges related to network dependencies for application and security teams; and how to use network visibility to increase operational effectiveness.

Register for Perfecting Visibility in the Cloud to learn how to use network visibility as a strong leverage for service agility, customer satisfaction, and operational efficiency and much more.


How Better Network Visibility Can Reduce Customer Churn

Having a customer churn issue due to bad user or application experiences? In our recent article featured in Network Computing we explain, “One major way that businesses can reduce the churn is by improving the IT team’s visibility into the network so they can monitor performance at the foundation layer and solve potential problems before they affect the user experience. The result is happier customers all around.”

Gain valuable insight into how you can drive higher customer retention rate simply by offering a great user experience. Read Network Computing article “How Better Network Visibility Can Reduce Customer Churn.”


Instrumenting the Network for Successful AIOps

The rise of AIOps is becoming more and more critical to IT teams. As we state in a recent article published in InfoQ, “One of the promising technology advancements that can help a CIO/CISO to prepare and manage such transitions is the ability to leverage artificial intelligence (AI) and machine learning (ML) to turbocharge IT infrastructure and operations (I&O). Known as AIOps, this practice increases IT operational accuracy, agility and efficiency.”

Read our InfoQ article “Instrumenting the Network for Successful AIOps” and learn why AIOps is quickly becoming a critical initiative within IT departments.


Product Updates

cCor ® software release 20.2.1 for cVu ® 160/240/400/560/2440/3240/16100 now includes the ability to create user defined roles and poll port information using SNMP. This software release can authenticate communications using OAuth.

Release 20.3.1 for cClear ® features several user interface improvements plus access to additional time series data and analytics for its dashboards. Workflows also have been streamlined, particularly for selecting and associating cStor devices when creating network monitors. This software release can authenticate communications using OAuth.

Release 20.3.1 release for cStor ® 10 now allows PCAP files to be downloaded.

For more information, contact cPacket customer support. You can also review the release notes by logging into the support portal.

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